NERIS-ready incident reporting. Apparatus management. Digital checksheets. Crew accountability. Scheduling, polls, messaging, and a full mobile app — all in one platform built by people who actually run calls.
NERIS V1 Certified
Data Exchange Compatible
Verified by FSRI
Built from the ground up by a volunteer firefighter and medical professional who understood exactly what was missing from existing platforms — then built it. One platform, every workflow, no add-on modules.
Submit incidents directly to the new national standard with one click. Built-in payload validation, submission history, and encrypted credentials. No middleware, no re-entry.
Guided incident documentation from dispatch through disposition. Structure fire, wildfire, medical, hazmat — all disciplines covered with an assistive narrative builder and scoped per-tab saving.
Full lifecycle tracking for every unit. Maintenance logs, out of service flags, overdue service alerts, and discrepancy-to-work-order workflow baked in.
Build custom inspection templates for any apparatus or station. Crews check on any device, discrepancies auto-flag leadership, and everything is logged with custom recurrence scheduling.
Track exactly who rode what seat on every apparatus at every incident. First unit, additional apparatus, and mutual aid — all documented and reportable.
Full duty scheduling with platoons, availability, and shift patterns. Supports 24/48, 48/96, Kelly, and California Swing rotations, plus a three-step shift trade workflow.
Run department votes, surveys, and decisions with seven question types and optional anonymous mode. Live result charts make membership votes and elections simple and transparent.
Direct messages, group chats, and department-wide broadcasts in one place. Real-time delivery, unread counts, and pinned conversations keep the whole crew on the same page.
A centralized notification engine with dozens of event types and per-department control. Lock-screen push for the calls and alerts that matter, with granular per-user delivery settings.
Track equipment and supplies across stations and apparatus with a flexible pool architecture. Members report equipment issues directly, and leadership sees the full picture at a glance.
Map, classify, and inspect water supply with NFPA color coding by flow. Track branch size, outlet config, and inspection dates — feeding straight into your ISO suppression rating report.
Respond on scene the moment you arrive. Tap your crew in, assign seats, log conditions, check apparatus, and get push alerts. Live now on the App Store, with Android in testing.
Every action logged — who created it, who changed it, when. Login tracking, soft deletes, and CSV export for compliance and legal review.
A professionally designed public-facing department page included out of the box, with nine layout templates. Stats, contact info, and social presence — no web developer needed.
When dispatch comes in from your CAD, 911 Analytics automatically creates and pre-fills the run report. Address, incident type, and times populate before you leave the bay — via email parsing or direct CAD webhook.
Response time averages, run volume trends, personnel participation, and apparatus utilization — all in one place. Filter by year or month and export to CSV for board presentations.
Generate a ready-to-submit ISO fire suppression rating report that auto-derives from your live platform data — response times, staffing, hydrants, and apparatus — with PDF export and NFPA benchmark indicators.
A dedicated space for your auxiliary — meetings and minutes, polls and voting, roster and officers, events and fundraising, a document library, and announcements, with office-based permissions.
The people who built legacy platforms have never dragged a line, turned a wrench at 2am, or sat through an NFIRS training wondering why the software fights you instead of helping you.
We built 911 Analytics because we are the customer — and the existing options were overpriced, over-complicated, and designed for someone else.
The fire service is moving to NERIS. We built for it from day one — not bolted on as an afterthought. Submit with one click, track every submission, view the full history.
One price, unlimited users, all features. No per-seat fees, no add-on modules, no enterprise upsell conversations. Volunteer departments deserve enterprise tools at honest prices.
One county contract can cover every department in the jurisdiction. Consolidated reporting, shared oversight, and per-department access control — ideal for county EMA and OES contracts.
Early departments get direct access to the developer. Your workflow problems become features. This isn't a locked product — it's a platform built alongside the departments using it.
The 911 Analytics mobile app puts on-scene response, apparatus status, training, checklists, polls, and department notifications right in your pocket. Available now on iOS, with Android in closed testing.
Android in closed beta — tap to join
One price. All features. Unlimited users. No surprises on renewal day.
County contracts available: One agreement, every department covered. Counties managing multiple volunteer departments can consolidate NERIS compliance, reporting oversight, and platform access under a single contract. Contact us to discuss.
Schedule a live demo and we'll walk through the full platform with your department's workflow in mind. No sales pressure — just a real look at whether this fits your needs.